Category: Troubleshooting | Module: OfficePro | Created: 10/11/2024 | Last Updated: 9/5/2026
Accessing the Merge Function:
- Navigate to the Patient Detail page.
- Click the Merge Patients link in the top right corner.
Selecting the Duplicate Patient:
- Choose a suggested duplicate patient from the list or use the search function to find the duplicate you want to merge.
Reviewing the Merge Preview:
- After selecting the duplicate patient, you'll be taken to the Merge Preview window.
- Here, you can review the patient information and decide whether to proceed with the merge or change the merge direction (A -> B or B -> A).
Finding Duplicates in Reports:
- You can also see a list of duplicate patients by going to the Admin Reports home page under the Patients tab.
Important Note:
- Warning: The demographic information of the old patient will be lost after the merge, but all files and transactions will be transferred to the new merged patient account.