Knowledgebase Article
Category: Troubleshooting | Module: OfficePro | Created: 10/11/2024 | Last Updated: 9/5/2026
The OfficePro service allows for the upload of files but there are limitations about the upload service, that you will need to keep in mind. The NaturaeSoft service has 2 limitations. First, we limit all files to 10MB or less, also we only allow 10 minutes per upload of each file this means that you will need to have a certain speed of the internet to achieve the upload of your files upload time depends on two things:
Once you have this info, use the table below to approximate your upload time.
| Total File Size Total File Size | Upload Speed for 10 MB (about 1 image file) |
| 56 Kb (Dial-up) | 25 min. |
| 64 Kb (DSL) | 22 min. |
| 128 Kb (Cable) | 10 min. |
| 256 Kb | 5 min. |
| 1.5Mb | 1 min. |
So in theory you would need to have a 128 kb upload speed or higher to upload 10MB files.
If you have any trouble uploading files and your speed is in the range above, please contact support@naturaesoft.com.