Category: Training | Module: BillPro | Created: 10/11/2024 | Last Updated: 9/5/2026
Here's a concise summary of the Encounter Billing tab process for creating an insurance claim using the OfficePro Suite:
Accessing the Billing Tab:
- Click the letter [B] next to the visit from the schedule or patient detail page.
- Alternatively, open the Encounter window and select the Billing tab.
Billing Case Details:
- View patient billing case details by clicking the blue information icon, which reveals details such as the named insured and referring provider.
- Perform billing actions like adding a claim, entering insurance payments, and editing case details.
Creating a Claim:
- A list of services added to the encounter is displayed, including their CPT codes and diagnosis codes.
- Ensure each service has both a diagnosis code and a CPT code. Yellow alert symbols indicate missing information.
- Click the Edit link next to the alert symbol to modify codes.
- For convenience, you can apply the selected diagnosis code to all services on the visit.
- Check the services you want to include in the claim and click Create claim from visit.
Viewing the Claim:
- After the claim is created, it will appear in the Encounter Billing window below the case details.
- Review claim details such as the claim number, total amount claimed, payment status, and duration since the claim was submitted.
- Open the PDF or text version of the claim document for review or manual submission.
Additional Resources:
- For detailed information on insurance billing, refer to BillPro tutorials and Knowledge Base articles.
- For managing diagnosis codes, consult the Configuration video on Diagnosis Code Administration.