- NaturaeSoft Support FAQ
https://support.NaturaeSoft.com/FAQ/
Check out the Support Frequently Asked Questions page for quick answers to the most common issues we hear about.
- NaturaeSoft Support Knowledge Base
https://support.NaturaeSoft.com/KB/
Access the NaturaeSoft Knowledge Base for information on common activities and troubleshooting. This knowledge base contains
updates for known issues, frequently asked questions, training on the use of each module, and troubleshooting tips and tricks.
- Feature Requests - send them in as a ticket
https://support.NaturaeSoft.com/Tickets/Add
The Feature Development Request Board lets users make suggestions and requests for new features and enhancements. We hold
no guarantee to the development of all the features in this discussion group but we would love to hear how the system can better serve you!
- NaturaeSoft Academy
https://support.NaturaeSoft.com/Academy
The NaturaeSoft academy is our learning site, with tutorials on common activities in OfficePro.
Support Ticket Service Support@NaturaeSoft.com
- Chat with Support
To get simple questions answered quickly throughout the day you can use the Chat with Support feature by clicking the chat icon located in the bottom right corner of most OfficePro service pages.
- Support Tickets
If you still can't find the answers you need, Please create a Support Ticket through the OfficePro website Portal and one of our agents will be able to assist you. Support Tickets may lead to a charge on your account. SupportPro Users
Log in to https://Support.NaturaeSoft.com/Tickets/Add
- Training Sessions & Support Meetings
https://Calendly.com/DrMeager
Schedule an online training session for you or your staff. SupportPro customers can schedule a free 15-minute meeting with support at their convenience. (ProTip: If you are a SupportPro customer then you can schedule free 15 minute meetings with support as needed*) * See the support pro terms for details.
We hope this guide helps comfort you and directs you to the proper resources with our support services if you experience an issue with the service in the future.